Carers and Support Services

If you are support a relative or friend with tasks such as washing and dressing, paying bills, transport, emotional support, health appointments, medication or domestic tasks who, due to ill health, physical or mental illness, disability, frailty or addiction, could not manage without your support then –



If you are a Carer, please let the Practice know. You are entitled to a free influenza vaccination annually and we may be able to signpost you to advice and local support services.

Carer Handbook

Alzheimer’s Society

As a pioneer practice in Lincolnshire, the team at Abbeyview Surgery take pride in being a ‘Carer Friendly‘ and ‘Dementia Friendly‘ Practice.

Dr Banerjee – Dementia Lead GP. Dr Banerjee actively participated in the county wide Lincolnshire Dementia Pathways development and leads the Dementia service at the Practice.

Dementia Liaison

Dementia Champion -Tracy Swain. Tracy is our first point of call for patients with Dementia & their family/carers. The Practice offers an annual review for patients with Dementia and their Carer. Tracy acts as a dedicated contact point for patients with memory problems & their Carers with any concerns between reviews.

Carer Liaison

Carers Champion – Sue Reedman. As a Senior Receptionist, Sue is ideally placed to support Carers with any queries or signposting to local support agencies and services. Sue also maintains the carers register.

Business Manager – Helen Herbert. Helen works with the Practice Patient Participation Group, local charities and support organisations to develop support services for patients of the Practice and in the locality.


Louise Wilson – Care Coordinator. As a member of Allied Health South Lincolnshire GP Federation, we are pleased to be able to offer the support of a Care Co-ordinator.


A young carer is a young person, under the age of 18, who has a caring responsibility. This is usually for a family member who has a disability, long term illness, mental illness (including depression/anxieties) or drug/alcohol misuse.

If you are a young carer please follow the link below for more help and advice.​


Our staff are all Dementia Friends and have received training in supporting patients with Dementia and their Carers.


In collaboration with two local charities, Tonic Health and Crowland Cares, Abbeyview Surgery is pleased to have established a Dementia Café in Crowland.

The Dementia Café is held weekly in the Snowdon Pavilion (next to the Surgery car park) every Thursday between 10am and Noon. Patients with Dementia and their Carers will find a warm welcome, friendship and activities – all served with cake and a cuppa.

Our Dementia Champion, Carers Champion and our Practice Care Co-ordinator make regular visits to offer support to patients of the Practice visiting the Cafe.


They provide information, advice, guidance, emotional support, training and activities, giving carers an opportunity to have a break from their caring role and help them to get the support they need.

Telephone: 01522 782224


In 2015, Abbeyview Surgery became the first Practice or business in the County to receive the Carers Quality Award.

The Practice supports Carers with:
– A Carers Information Board in the waiting area.
– Carers Champion
– Care Coordinator
– Free annual Influenza vaccination


Working in collaboration with our Patient Group, the Surgery regularly offers focused education events giving Carers a rare opportunity to learn more about different diseases and how to support their loved on with managing and living with the condition from Hospital Consultants and Specialist Speakers. Past events have focused on Dementia, Carers Services, Diabetes, Respiratory Conditions and Bowel Disorders.