Newsletter and Dementia coffee morning

Coffee morning


The Abbeyview Surgery team have been working with Tonic Health, Spalding and Crowland Cares to improve the services available for patients with Dementia and the support provided for Carers in our area.

Following the successful introductory open coffee morning last month and as a result of this collaborative working, we are pleased to announce that a DEMENTIA CAFÉwill open in Crowland Pavilion (just off the playing field) on Thursday, 7thMarch.  The Café will open every week on a Thursday between 10am and 12 Noon.  

There is no need to book – it is a drop in session for Dementia patients and their Carers.


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The Parliamentary Review is a publication which showcases and shares best practice as a learning tool to individuals in the public and private sector throughout the Commonwealth. Abbeyview Surgery has been invited to participate in The Parliamentary Review.  We have been told we are the only GP Practice in the Country to have been selected and published to date. Dr Banerjee, Dr England and our Business Manager, Helen Herbert, will be attending Westminster during March to attend the launch at an evening to celebrate hard work and leadership. 

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We are holding a fundraising event for Dementia UK Specialist Nurses. 

Join us for a Cuppa and Cake between 9.30am and 1pm on Tuesday, 5thMarch, at the Abbeyview Surgery. All funds raised will go to Dementia UK.

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In collaboration with our Patient Group and local Specialists, we are planning an informative event on the subject of healthy minds.  This event will take place on Friday, 26thApril.  Further details to follow.

Serving 7400 patients in Crowland and the surrounding villages of

Deeping St Nicholas, Cowbit, Moulton Chapel, Weston Hills (part), Whaplode Drove,

Shepeau Stow, Holbeach Drove, Gedney Hill, Eye (part), Newborough and Thorney

The Parliamentary Review 2019- Abbeyview Surgery

We are extremely proud to announce that, Abbeyview surgery is selected as a general representative for 2019 UK Gov Parliamentary Review.
This is the first time a general practice in the country is acknowledged and honoured this way for extra-ordinary achievements.
We are invited to attend gala evening in the Parliament on 19th of March.
We like to thank all our patients, staffs, colleagues, PPG and well-wishers and wish to share our joy & pride.

Dementia Event- Abbeyview Surgery

31/1/2019 – British legion Hall, Crowland

9.30am-12.30pm – Free attendance

Local health and well-being charity Tonic Health are teaming up with Abbeyview Surgery and community organisation Crowland Cares to deliver new dementia projects in Crowland in the new year. 

An introductory open coffee morning has been planned for Thursday 31st January from 930-1230 at the Royal British Legion Hall and the three organisations would like to invite all those with dementia, their carers and family members, together with any other local organisations or individuals who would be interested to hear more and help shape what dementia services will look like. Chair of Trustees for Tonic Health, Michael Morris says “feedback from this event will be used to ensure material and content delivered is what the local population wish to receive. We currently run a very established and successful dementia program in Spalding and wish to expand this service to benefit more across the wider area.” 

Tonic Health currently deliver a weekly dementia cafe, Movement 4Memory, a dementia day care service, FOCUS, a monthly carers support group and a reminiscence TV and Film Club. These projects are a mixture of Big Lottery and NHS funding. Tonic Health were recently awarded the South Holland Business Award for Supporting the Community. Meanwhile, fellow collaborators Abbeyview Surgery won a national award at the General Practice Awards 2018 held in Westminster recently.

This project will be backed through help and the assistance of members from Crowland Cares who provide the local knowledge and experience required to make new members feel at home in their new group. 

The intention is to provide a regular dementia cafe, for people with dementia, their carers and family members to attend, with a view to expand and establish a dementia day care service within a year, subject to demand. 

Attendance on the day is free, and will involve a Dementia Friends session, talks and activities for both carers and cared for, all served with plenty of coffee and cake! 

Another Award for Patient Care- Winner

General Practice Awards 2018

Category: The Collaboration with patients and other providers

Truly amazing night and a wonderful feeling. Felt pride and shared joy with our team and patient participation group. Privileged to be part of team Abbeyview and it’s journey towards innovative better patient care. Champion:)

Major incident

We are glad to announce that our normal phone service has resumed a little ago. We are back to our normal service. We like to thank everybody to be understanding and supportive.

Positive Health-Watch report- Sept 2018

Delighted to share independent Health-Watch report for our surgery. Please take a note of our response to a ‘general’ comment.

Healthwatch LincolnshireUnit 12
1-2 North End
PE20 3LR

Abbeyview Surgery: September 2018


Total cases:4


Primary Care Services

CCG AreaCase Details
South x 41 x General Comment3 x ComplimentComplimentCase 5079 (25-09-2018)
Providers: Abbeyview SurgeryExperience at the Doctors was very good. I suffer from a long term condition and they look after me well. 
Case 5080 (25-09-2018)Providers: Abbeyview SurgeryI have recently been treated for cancer, my treatment is still ongoing at the hospital and Doctors surgery. Everyone involved has been very professional and has treated me so well. I really appreciate this.
Case 5096 (25-09-2018)Providers: Abbeyview SurgeryOn every occasion we have used the surgery they have been kind and very professional. I think we are lucky to have a GP surgery like this.

Social Care Services

CCG AreaCase Details
South x 11 x General CommentGeneral CommentCase 5092 (25-09-2018)Providers: Abbeyview Surgery, Lincolnshire County Council – Adult Social CarePatient had a “well-being” call at their home to give advice. Suggested several things which could help make life easier but all at a cost that they couldn’t afford. The Practice Care Co-ordinator arranged a shower seat, which was free. However, it was not fitted, advised a fitted seat would cost. Patient believes to get financial help they will have to go through lots of paperwork which they find difficult.No patient details to follow up HWL – asks how do we ensure that when equipment is issued the return on investment is assured by getting the equipment installed?Abbeyview Response – The Care Co-ordinator works from the Practice to support patients with frailty and other co-morbidities. Her role includes signposting services which may support patients to remain independent safely for longer, improving their quality of life. She does not provide any equipment directly and is therefore not involved with analysing return on investment – this enquiry therefore needs to be directed to the service providing the shower seat. If a patients informed the Care Co-ordinator of a need for support with paperwork, there are agencies that she is would be happy to signpost patients to, on request.

Extended Access Provision

We are pleased to be able to offer our patients access to routine appointments at evenings and weekends.

The new service is part of an extended access service which has been commissioned by NHS South Lincolnshire Clinical Commissioning Group.

Appointments are for pre-bookable non-urgent appointments and are available between 6.30pm and 8pm Monday to Friday, and 9am to 12pm on Saturdays and Sundays.  Appointments will also be available on bank holidays and across the Easter, Christmas and New Year periods

The service see practices across the area working closely together to provide convenient high quality care and may mean that you can take advantage of an appointment with a health professional from another local practice.

To arrange an appointment or for more information on when and where appointments are available please speak to yourpractice as usual.

Thank you.

Educational seminar on bowel disease(interactive)- 20th Sept

Like other years, this year we organised this educational seminar for our patients. This gave opportunity to learn more about Bowel cancer, Crohn’s disease, Colitis, IBS, Coeliac disease, food intolerances and national screening programme. Specialist consultants and nurses provided audio-visual interactive talk.

This seminar was very well attended with lots of positive written feedbacks. Venue was Royal British legion Hall, Crowland and had refreshments for attendee and speakers. This is a part of our continued endeavour for patient education and better care provision in line with GP forward view.

This event was solely funded and organised by Abbeyview surgery with support from our PPG.