Healthy Mind
Patient Education Seminar
Newsletter and Dementia coffee morning
DEMENTIA CAFÉ OPENING
The Abbeyview Surgery team have been working with Tonic Health, Spalding and Crowland Cares to improve the services available for patients with Dementia and the support provided for Carers in our area.
Following the successful introductory open coffee morning last month and as a result of this collaborative working, we are pleased to announce that a DEMENTIA CAFÉwill open in Crowland Pavilion (just off the playing field) on Thursday, 7thMarch. The Café will open every week on a Thursday between 10am and 12 Noon.
There is no need to book – it is a drop in session for Dementia patients and their Carers.
| REFRESHMENTS | ACTIVITIES | TALKS | FRIENDSHIP | SUPPORT |
. x X x .
THE PARLIAMENTARY REVIEW
| The Parliamentary Review is a publication which showcases and shares best practice as a learning tool to individuals in the public and private sector throughout the Commonwealth. Abbeyview Surgery has been invited to participate in The Parliamentary Review. We have been told we are the only GP Practice in the Country to have been selected and published to date. Dr Banerjee, Dr England and our Business Manager, Helen Herbert, will be attending Westminster during March to attend the launch at an evening to celebrate hard work and leadership. |
. x X x .
DEMENTIA UK – TIME FOR A CUPPA
We are holding a fundraising event for Dementia UK Specialist Nurses.
Join us for a Cuppa and Cake between 9.30am and 1pm on Tuesday, 5thMarch, at the Abbeyview Surgery. All funds raised will go to Dementia UK.
. x X x .
SAVE THE DATE – FRIDAY, 26THAPRIL
In collaboration with our Patient Group and local Specialists, we are planning an informative event on the subject of healthy minds. This event will take place on Friday, 26thApril. Further details to follow.
Serving 7400 patients in Crowland and the surrounding villages of
Deeping St Nicholas, Cowbit, Moulton Chapel, Weston Hills (part), Whaplode Drove,
Shepeau Stow, Holbeach Drove, Gedney Hill, Eye (part), Newborough and Thorney
The Parliamentary Review 2019- Abbeyview Surgery
This is the first time a general practice in the country is acknowledged and honoured this way for extra-ordinary achievements.
We are invited to attend gala evening in the Parliament on 19th of March.
We like to thank all our patients, staffs, colleagues, PPG and well-wishers and wish to share our joy & pride.
https://www.theparliamentaryreview.co.uk/organisations/abbeyview-surgery
Dementia Event- Abbeyview Surgery
31/1/2019 – British legion Hall, Crowland
9.30am-12.30pm – Free attendance
Local health and well-being charity Tonic Health are teaming up with Abbeyview Surgery and community organisation Crowland Cares to deliver new dementia projects in Crowland in the new year.
An introductory open coffee morning has been planned for Thursday 31st January from 930-1230 at the Royal British Legion Hall and the three organisations would like to invite all those with dementia, their carers and family members, together with any other local organisations or individuals who would be interested to hear more and help shape what dementia services will look like. Chair of Trustees for Tonic Health, Michael Morris says “feedback from this event will be used to ensure material and content delivered is what the local population wish to receive. We currently run a very established and successful dementia program in Spalding and wish to expand this service to benefit more across the wider area.”
Tonic Health currently deliver a weekly dementia cafe, Movement 4Memory, a dementia day care service, FOCUS, a monthly carers support group and a reminiscence TV and Film Club. These projects are a mixture of Big Lottery and NHS funding. Tonic Health were recently awarded the South Holland Business Award for Supporting the Community. Meanwhile, fellow collaborators Abbeyview Surgery won a national award at the General Practice Awards 2018 held in Westminster recently.
This project will be backed through help and the assistance of members from Crowland Cares who provide the local knowledge and experience required to make new members feel at home in their new group.
The intention is to provide a regular dementia cafe, for people with dementia, their carers and family members to attend, with a view to expand and establish a dementia day care service within a year, subject to demand.
Attendance on the day is free, and will involve a Dementia Friends session, talks and activities for both carers and cared for, all served with plenty of coffee and cake!
Major incident
We are glad to announce that our normal phone service has resumed a little ago. We are back to our normal service. We like to thank everybody to be understanding and supportive.
Positive Health-Watch report- Sept 2018
Delighted to share independent Health-Watch report for our surgery. Please take a note of our response to a ‘general’ comment.
Healthwatch LincolnshireUnit 12
1-2 North End
Swineshead
BOSTON
Lincolnshire
PE20 3LR
Abbeyview Surgery: September 2018
Statistics
Total cases:4
Cases
Primary Care Services
| CCG Area | Case Details |
|---|---|
| South x 41 x General Comment3 x Compliment | ComplimentCase 5079 (25-09-2018) Providers: Abbeyview SurgeryExperience at the Doctors was very good. I suffer from a long term condition and they look after me well. Case 5080 (25-09-2018)Providers: Abbeyview SurgeryI have recently been treated for cancer, my treatment is still ongoing at the hospital and Doctors surgery. Everyone involved has been very professional and has treated me so well. I really appreciate this. Case 5096 (25-09-2018)Providers: Abbeyview SurgeryOn every occasion we have used the surgery they have been kind and very professional. I think we are lucky to have a GP surgery like this. |
Social Care Services
| CCG Area | Case Details |
|---|---|
| South x 11 x General Comment | General CommentCase 5092 (25-09-2018)Providers: Abbeyview Surgery, Lincolnshire County Council – Adult Social CarePatient had a “well-being” call at their home to give advice. Suggested several things which could help make life easier but all at a cost that they couldn’t afford. The Practice Care Co-ordinator arranged a shower seat, which was free. However, it was not fitted, advised a fitted seat would cost. Patient believes to get financial help they will have to go through lots of paperwork which they find difficult.No patient details to follow up HWL – asks how do we ensure that when equipment is issued the return on investment is assured by getting the equipment installed?Abbeyview Response – The Care Co-ordinator works from the Practice to support patients with frailty and other co-morbidities. Her role includes signposting services which may support patients to remain independent safely for longer, improving their quality of life. She does not provide any equipment directly and is therefore not involved with analysing return on investment – this enquiry therefore needs to be directed to the service providing the shower seat. If a patients informed the Care Co-ordinator of a need for support with paperwork, there are agencies that she is would be happy to signpost patients to, on request. |
Extended Access Provision
We are pleased to be able to offer our patients access to routine appointments at evenings and weekends.
The new service is part of an extended access service which has been commissioned by NHS South Lincolnshire Clinical Commissioning Group.
Appointments are for pre-bookable non-urgent appointments and are available between 6.30pm and 8pm Monday to Friday, and 9am to 12pm on Saturdays and Sundays. Appointments will also be available on bank holidays and across the Easter, Christmas and New Year periods
The service see practices across the area working closely together to provide convenient high quality care and may mean that you can take advantage of an appointment with a health professional from another local practice.
To arrange an appointment or for more information on when and where appointments are available please speak to yourpractice as usual.
Thank you.
Newsletter – November 2016
ABBEYVIEW SURGERY
NEWS – November 2016
ABBEYVIEW SURGERY IS NATIONAL FINALIST – TWICE!
We are extremely proud to have been selected by the National Association of Primary Care as a top three national
finalist in the category of Innovative Pathways.
We are also very proud to have been shortlisted for The General Practice Awards 2016 for Clinical Team of the
Year – Long Term Conditions category.
This is in recognition of the additional work which the Practice, with the valued support of our Patient
Participation Group, has undertaken to try and improve the care and support locally for patients with Dementia
and for Carers.
The work has included developing roles for a Dementia Lead and Carer Champion at the Practice, tailored Carer
and Dementia packs, Carers Corner in the waiting room, Dementia/Carer events, Dementia Friends training for
staff and community. We have liaised with local support agencies including Crowland 55+ Group to gain
information of local resources to support our patients and carers. We have also worked closely with Lincolnshire
Carers and Young Carers Partnership to develop the Lincolnshire Carers Quality Award. Abbeyview Surgery
being the first business of any kind in Lincolnshire to receive the award.
Overall winners will be announced on 19 October (NAPC) and 24 November (General Practice Awards).
.oOo.
FLU VACCINATION
Vaccination against influenza is advised and free at the Surgery for all patients aged 65 and over or in an ‘at risk’
group. (At risk groups include respiratory diseases, heart, kidney or liver problems, Diabetes, pregnant,
immunocompromised or are looking after someone as a Carer.)
Please contact the Surgery for an appointment if you would like to receive your influenza vaccination.
.oOo.
SHINGLES
If you were aged 70, 71, 72, 73, 78 or 79 on 1
st
September 2016 (and are now aged under 80) then you are
eligible for the Shingles vaccination. Please contact the Surgery to make an appointment as soon as possible if
you have not already received your vaccination.
www.abbeyviewsurgery@nhs.uk
Serving 7200 patients in Crowland and the surrounding villages of
Deeping St Nicholas, Cowbit, Moulton Chapel, Weston Hills (part), Whaplode Drove,
Shepeau Stow, Holbeach Drove, Gedney Hill, Eye (part), Newborough and Thorney
South Lincolnshire GP Federation
Abbeyview received ‘Carer Quality Award’ (First in Lincolnshire)
As a first in whole Lincolnshire GP practices/businesses, Abbeyview is chosen for ‘CARER QUALITY AWARD’ by local authorities and county councils who are working very closely with Clinical Commissioning Groups and social services.
This is in recognition of our pioneering work, support and vision for carer support. We have organised workshops, seminars, training over last few years and also became first carer friendly practice. We have designated carers’ area, staff member for carer liaison and digital updated list.
It is a great honour for our whole team, our patients and PPG. We would like to thank you all and hope we will enjoy your continued support in future as well. We are expecting a formal ‘Award Ceremony’ very soon with press cover.
